RealPage

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Job Locations US-TX-Richardson
  What you will be doing: - Oversee the global Business Processing Operations ( not call Centers or Global Implementation ) teams - Manage anywhere from 5 to 100+ people within the organization, as well as experience with matrixed environments - Develop operational effectiveness strategy, operations plan, and digital transformation roadmap to support overall financial and quality goals ensuring deliver on our customer promise - Responsible for direction and assigning projects/assignments to vice presidents, senior directors and directors - Knowledge of detailed requirements (features, user stories, user acceptance criteria) used by various IT/Product partners to build needed solutions, with support from other areas of the organization. - Identify opportunities to increase revenue, improve productivity and create long-term sustainable value, continuously focusing on managing the profitability of the financial services operations team - Define policies and procedures governing daily operations of departments. - Implement process improvement programs to increase quality and efficiency - Develop and be accountable for the successful achievement of measurable financial and operational success indicators - Develop qualitative and quantitative measures and report daily, weekly, and monthly performance. - Develop annual revenue, capital and expense budgets for all assigned departments. - Develop and present presentations to C-level leadership - Design and implement a succession plan that incorporates employee development with a career path - Oversee quality assurance of processes designed to certify all customers receive the highest level of service to achieve success. - Manage at-risk clients by minimizing operational deterrents and convert these clients into exceptionally loyal RealPage customers. - Maintain knowledge of industry trends, innovations and customer adoption and behavior to anticipate and proactively meet customer needs - Ensure all financial, quality and service goals are achieved and maintained. - Negotiate contracts with key vendors. - Create a high-energy work environment with exceptional employee morale. - Create a learning organization through the development of related training and mentoring programs. - Oversee reporting for all areas of responsibility and that appropriate deadlines are met - Monitoring and approving credit requests for the product
Organization
Operations
Job Locations US-TX-Richardson
RealPage is currently seeking a technical Recruiter to manage the full life-cycle recruitment process for designated client groups within the organization nationally.  You will source, screen, and manage candidates through the interview process as the subject matter expert, provide consultative guidance and advice on recruitment best practices. In this role, you will build a trusted strategic advisor relationship with hiring managers which includes, understanding their line of business, culture, and talent needs. 
Organization
Human Resources
Job Locations US-MA-Boston
- Become a Buildium expert and an expert in property management domain knowledge - Earn a mastery of Buildium’s sales processes - Consultatively earn the support of decision-makers - Maintain high levels of sales activities by being organized and holding yourself accountable - A commitment to solving for your prospects and peers - Successfully deliver compelling business cases to potential customers which are created to help them realize expressed business goals - Work cross-functionally within Buildium to help our prospects understand the comprehensive ability to help them be successful - Consultatively earn the support of multiple c-level decision-makers WHO YOU ARE - Committed to using good judgment - Sales experience is required - Experience selling SaaS-based solutions is preferred - Prospecting experience a plus - A history of over achievement - A strong desire to help customers be successful - Experience selling business applications preferred - Experience with small business preferred - An intellectual curiosity that inspires interest in product capabilities and domain knowledge OUR COMMITMENT TO YOU - Organizational support to help you become a product expert - A servant leadership culture focused on helping you develop and progress as a sales professional - A team that is intellectually curious, dedicated, and has a willingness to get the job done
Organization
Sales
Job Locations US-MA-Boston | US
- Work in two-week sprints building new features and enhancing existing features of the Buildium platform using technologies like C#, ASP.NET Web API, Angular, and MySql.  - Full stack design and development with a focus on maintainability, usability, scalability and performance.  - Be a positive influence on the team through design reviews, collaborating with other developers on the team, and ensuring adherence to coding and testing standards. - Work closely with product managers to understand the future business direction with the goal of architecting the platform optimally. - Work closely with technical leads and other stakeholders to develop project plans and participate in resource planning. - Contribute ideas and work on solutions to evolve our CI/CD processes and tools. - Maintain a high awareness of industry issues and trends, particularly in regard to web technologies, .NET, microservices, cloud computing (AWS), and automated unit testing. - Participate in our engineering guilds, focus groups, and tech talks to contribute to the research and implementation of new technologies, tools, and architectural patterns. 
Organization
Engineering
Job Locations US-MA-Boston
Reporting to the Director of Content, and supporting a team of savvy and imaginative marketers, your day-to-day responsibilities will include the conceptualization, creation, editing, and publishing of a wide array of deliverables to execute and optimize the content strategy including: blog posts, guides, video scripts, and other adhoc creative pieces that you haven’t even thought of yet.
Organization
Marketing
Job Locations US-MA-Boston
- Work with prospects calling the sales to help support their business goals - Learn and manage the business’ chat functionality and support prospect chat inquiries - Initiate the Buildium sales process and schedule meetings for Sales Consultants which are set-up to deliver optimal value to potential customers Our commitment to you: - Become a Buildium Platform and company expert by successfully completing our ongoing product and company training - Participate in sales trainings designed to prepare you for a successful sales career at Buildium - Learn best practices on how to use and maximize the value of world-class customer relationship management software solutions
Organization
Sales
Job Locations US-MA-Boston
- Personalize value-based outreach by learning about the prospect prior to reaching out - Consultative work with inbound leads to determine how best Buildium can help - Qualify prospects based on the Buildium sales process and set up meetings for our Sales Consultants Our commitment to you: - Become a product expert by successfully completing our extensive product training program - Participate in training designed to prepare you to excel throughout your sales career - Servant leadership culture prioritizing how best to help you develop as a sales professional
Organization
Sales
Job Locations US-MA-Boston | US-TX-Richardson | US
Working closely with the Director of Growth Marketing and supporting a team of savvy and imaginative marketers, your day-to-day responsibilities will include leading digital marketing efforts to drive customer acquisition for our investment management solutions. Responsibilities include digital strategy and campaign execution, project management, reporting and performance analysis. This role requires HubSpot marketing experience.  
Organization
Marketing
Job Locations US-MA-Boston | US
- Work with scrum teams to deliver experiences that are consumer-grade, easy-to-understand, and aligned with our brand. - Evolve the company’s content strategy and contribute to The UX Style Guide and Design System documentation. - Design scalable processes for managing content needs. - Write engaging, clear, and concise UI copy for Buildium’s platform and mobile apps. - Advocate for human-centered content that helps people accomplish their goals. - Develop and demonstrate a deep understanding of customer needs by reviewing data, generating insights, and using them to inform content design decisions. - Participate in collaborative design sessions with Product Designers, Product Management, and Engineering to reach a shared understanding of deliverables. - Improve writing skills across the Product department. - Mentor one Associate UX Writer.
Organization
Product Management
Job Locations US-MA-Boston
As a Customer Marketing Manager, you will be responsible for the development and execution of a post-sale marketing strategy driven by adoption, upsell/cross-sell, revenue, retention/loyalty, and advocacy goals for the mixed-use team. This position will report to the Director of Customer Marketing.   You know in every business customers are the most important asset, and giving them what they need when they need it leads to long-term success for everyone. You also know that identifying ‘what they want, when they need it’ is a massive puzzle that’s solved through analysis, testing, and learning - and there’s almost nothing more exciting to you. You’re a self-starter who is metrics-driven and wants to be part of a fun, dynamic team that thrives on delivering real results - learning from failure and screaming from the hilltops when you find what works. 
Organization
Marketing
Job Locations US-MA-Boston
As a Senior Systems Engineer, you'll be part of a cross-functional team building tools for our payments platform as well as pricing and packaging implementations. This is a great chance to be part of a growing organization that is dedicated to engineering best practices and processes as well as continually providing opportunities for professional growth.   This position will report to the Director of SaaS Operations.
Organization
Engineering
Job Locations US-MA-Boston
- Work in two-week sprints building new features and enhancing existing features of the Buildium platform using technologies like C#, ASP.NET Web API, Angular, and MySql.  - Full stack design and development with a focus on maintainability, usability, scalability and performance.  - Be a positive influence on the team through design reviews, collaborating with other developers on the team, and ensuring adherence to coding and testing standards. - Work closely with product managers to understand the future business direction with the goal of architecting the platform optimally. - Work closely with technical leads and other stakeholders to develop project plans and participate in resource planning. - Contribute ideas and work on solutions to evolve our CI/CD processes and tools. - Maintain a high awareness of industry issues and trends, particularly in regard to web technologies, .NET, microservices, cloud computing (AWS), and automated unit testing. - Participate in our engineering guilds, focus groups, and tech talks to contribute to the research and implementation of new technologies, tools, and architectural patterns. 
Organization
Engineering
Job Locations US-MA-Boston | US
As a Senior Product Manager, reporting to the Director of Product Management, you’ll be a key member of the Product Management team helping to deliver the core tools and services property managers need to run their businesses. In addition to owning a scrum team yourself, you'll have the opportunity to mentor other teams as well.  You’ll collaborate with the team to build, test, and optimize the property management experience. As a Product Lead at Buildium, you’ll work with a delivery team to guide a team of passionate engineers focused on creating products that our customers love. You’ll become the acknowledged expert on your scrum team with deep knowledge of our customers, the industry, our product, and our business.
Organization
Product Management
Job Locations US-MA-Boston
- Proactively uncover value added services (VAS) opportunities with property managers on 3rd party property management platforms and within our customer base - Personalize value-based outreach by learning about the prospect prior to reaching out - Initiate prospect in conversation around the specific Value Added Services: AssetProtect, Vendor Credentialing, Leasing Contact Center and Maintenance Contact Center - Identify specific prospect needs in alignment to the value the offering solves - Qualify prospects based on the sales process and book meetings with appropriate Account Representatives - Continue to work with Account Representatives to ensure a smooth transition, and a successful sales process through to closed won business.
Organization
Sales
Job Locations US-MA-Boston
- Proactively uncover value added services (VAS) opportunities with property managers on 3rd party property management platforms and within our customer base - Personalize value-based outreach by learning about the prospect prior to reaching out - Initiate prospect in conversation around the specific Value Added Services: AssetProtect, Vendor Credentialing, Leasing Contact Center and Maintenance Contact Center - Identify specific prospect needs in alignment to the value the offering solves - Qualify prospects based on the sales process and book meetings with appropriate Account Representatives - Continue to work with Account Representatives to ensure a smooth transition, and a successful sales process through to closed won business.
Organization
Sales

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